Privacy policy
Who is responsible for your data
Orbelin SIA, registration number 50203788341, is responsible for the personal data handled through this website. Address: Krāslavas nov., Krāslava, Pils iela 5, LV-5601, Latvia. For privacy questions or rights requests, contact [email protected] or +371 45579053.
Information we receive
When you submit an enquiry, we receive your name, email address, selected service, approximate budget and message. The website does not request file uploads. Please do not send special-category or otherwise unnecessary sensitive information. Technical infrastructure may process the information required to deliver requests securely, such as IP address, request time and error details.
Why we use it
We use enquiry information to understand your request, reply to you and discuss a possible project. Where the enquiry concerns entering into a contract, the basis is taking steps at your request before a contract under Article 6(1)(b) GDPR. Other business correspondence and necessary website security may be handled on the basis of our legitimate interests under Article 6(1)(f), considering your rights and reasonable expectations. Legal obligations apply where relevant. We do not use this form to subscribe you to marketing.
Who may process information
Access is limited to the people and service providers needed to handle the enquiry and operate the website, including hosting and email services. They may process data on our behalf under the relevant contractual arrangements. We do not sell enquiry data. If a provider processes information outside the European Economic Area, the transfer must use an applicable legal mechanism and safeguards. You may request information about the providers and safeguards relevant to your enquiry from us.
How long we keep information
We retain enquiry information only as long as necessary to respond and manage the discussion, or to meet applicable legal obligations. We periodically review correspondence and erase information that is no longer needed. If a project proceeds, records required for the agreement and applicable accounting obligations are retained according to their purpose and legal requirements.
Your choices and rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Where processing relies on consent, it can be withdrawn without affecting earlier lawful processing. Contact us using the details above. We may need sufficient information to verify your identity and will respond within the applicable GDPR timeframe.
Website preferences and tracking
The website stores your language and appearance preferences locally in your browser. These are not used for advertising or to track you across sites. No advertising trackers or optional analytics are enabled by default. See the cookies and browser storage policy for more information. No automated decision-making with legal or similarly significant effects is used for enquiries.
Questions or complaints
You can contact us first with any concern. You also have the right to lodge a complaint with a supervisory authority, including Datu valsts inspekcija in Latvia: https://www.dvi.gov.lv/. This policy may be updated when the website or its processing changes; the current version is available on this page.